These terms and conditions govern the sale of products presented on the site of:
Our product offerings are valid within the limit of stocks available, with delivery worldwide.
Any order is acceptance of the price and description of the products available for sale. Any dispute on this point will take place within the framework of a possible exchange and guarantees above - below mentioned.
Our prices are indicated in Euros all taxes included and take into account the fees in effect at the time of printing. If one or several taxes or contributions, including environmental came to be created or modified an increase as declining, this change may be passed on to the selling price of products from our catalogues and sales documents. They are guaranteed subject to quote or printing error.
For sales outside the European Union (Switzerland, DOM - TOM, USA, South America, Asia, Africa, etc.), the price will be automatically in duty-free, with the transition to the payment. All additional costs (customs, etc) will be at the expense of the customer.
No item can be sold at a loss.
Save your receipt, ityou will be asked in case of Exchange or warranty claim.
The invoice is downloadable on your account after your payment is posted.
Shop Pimp-my-car attracts the customer's attention to the fact that, when ordering online on the website, information entered so inaccurate or incomplete (including the recipient address) are likely to cause errors in the execution of the command (particularly in his delivery) which shall in no case be attributed to shop Pimp-my-car.
The customer must verify with accuracy the products ordered, the quantities as well as the place of dispatch of the order.
A command can always be undone by the shop Pimp-my-car in case:
-of default of payment by the customer within the time limit, of the price of the order.
-unavailability of account product (s) ordered (s) and/or unable to provide the service (s) for which a command was past.
-force majeure (including: unpredictable delay in deliveries, not available from the usual supplier).
The payment of the full price is payable immediately at the date of the order. Orders are made in euros.
To pay for an order, the buyer has several means of payment detailed below:
-Payment by bank card Visa, Carte Bleue, Mastercard.
a) BY CREDIT CARD :
Payment by credit card is:
Directly on our site through the server secure bank LCL, guaranteeing you a secure online transaction.
The credit card is charged of the total price of the order as soon as the authorization obtained from the shop Pimp-my-car Customer's credit card issuer.
Payment by credit card using protection 3DS ensuring you maximum security.
A verification code will be so requested during the transaction to complete your payment.
b) BY BANK TRANSFER :
Order by bank transfer, after selecting your products you simply choose the payment method "Bank transfer" during the order process.
Our bank details (IBAN(/ BIC) will be displayed during the validation of the last stage of control.
In the context of the fight against fraud on the Internet, any order-related information may be passed to any third party for verification.
To order on the Site, the client must create an account, either being ordered when choosing his means of payment, either previously, by clicking on the icon 'Register' contained in the home page.
He is then asked to the customer to choose an identifier and a password to confirm.
Here, it is specified that these elements are confidential.
The client will be only liable for the consequences of the use of his account, and until this one.
Any attempt to override of password or login is prohibited.
Furthermore, information will be requested from the customer to continue registration (title, name, year of birth, email address, zip code...). It is committed to providing genuine and sincere information and inform our shop Pimp-my-car any changes concerning them.
A phone number will be required for the shipment of the package.
If absent, le delivery may directly contact you on this number.
Warning, the carrier is not obliged to contact you by phone in case of absence. You will be notified of its passage.
Once it has provided the information requested, the client clicks on "I acknowledge having taken knowledge of the terms and conditions of sale and the terms and conditions above and I accept", and then, after reading the contents of the framed Recalling inter alia what the Site offers, client reiterates its acceptance by clicking on «I acknowledge having read the information in the box above and I accept.
TERMS OF DELIVERY AND DELAY OF DELIVERY IN METROPOLITAN FRANCE
The products are delivered to the delivery address you have indicated during the ordering process.
The product ordered is delivered by the postal system or by an independent carrier, depending on the nature of the product ordered and the exclusive initiative of our shop Pimp-my-car, to the address shown on the purchase order.
The deadlines are indicateddeparting from our warehouses.
The choice of the mode of delivery depends on the weight, volume and the value of the items.
Found damage, you must make reservations characterized on the delivery. The words "subject to unpacking" does not constitute a reservation characterized and has no legal value. Then, it is essential that you precisely describe the State of the packaging and/or your product. (Ex: noises of case, open packages, packaging damaged, torn, button... on the corner at the bottom right, product scratched, pressed, on the left flank...).
You must also confirm by registered mail these reservations to the carrier within 48 hours following the receipt of the items, and transmit a copy of this mail to: Pimp-my-car Customer service, 5 rue Louison Bobet, 93600 Aulnay-sous-bois, reminding of the references on the delivery slip.
Note: Checking the status of your product is considered to be made once the delivery slip signed.
Therefore, in case of NON RESPECT of INDICATIONS above, no claim will be admissible. (Article L.133 - 3 of the Commercial Code).
If your product is really damaged, you must imperatively refuse the parcel and note a reserve on the delivery slip (parcel refused because opened or damaged upon delivery, precisely characterize the damage). You must also confirm by registered mail these reservations to the carrier within 48 hours following the receipt of the items, and transmit a copy of this mail to: Pimp-my-car Customer service, 5 rue Louison Bobet, 93600 Aulnay-sous-bois, reminding of the references on the delivery slip. Note: checking the status of your product is considered to be made once the delivery slip has been signed. Therefore, in case of NON RESPECT of INDICATIONS above, no claim will be admissible. (Article L.133 - 3 of the Commercial Code).
After receipt and acceptance of your package by our services, depending on the nature of the product, available stock and according to your wish, we may provide reship you the product originally ordered or a product of Exchange to the equivalent characteristics.
RIGHT OF RETURN
Any modified or painted is taken, exchanged, nor refunded.
The returns for withdrawal
Terms of return
In accordance with article L.121 - 21 of the Code of consumption, you have a period of fourteen days from the date of receipt of your order to return any item does not suit you in his original packaging and in good condition, clean in its marketing and ask for Exchange or refund, excluding return costs. This refund will be between 2 to 14 days maximum.
ATTENTION: No withdrawal will be accepted if the returned product is unfit for its marketing.
-The product must mandatory be returned in perfect condition, in its original packingnot open, unsealed, not damaged, unmarked...
-The product must be accompanied by all its accessories.
Otherwise, the product will return you, at your expense.
In order to properly process your request, please fill in the form provided for this purpose, and to join the invoice of purchase of the product. You will be reimbursed within a maximum of 14 days by credit card or bank transfer (depending on the payment method you used) after receipt of the package by our servicereturn.
Return to withdrawal fees
The expenses of return in the event of withdrawal remain the responsibility of the customer.
Guarantee of hidden defects
In application of articles 1641 and following of the civil code, you also get the legal warranty for latent defects. Only products with a proven latent defect could be the subject of a return under this ground.
Pursuant to this article, the customer who says that its product suffers from a hidden defect must prove. Thus, expertise of the product must be requested by the customer from an authorised valuer that it certifies the latent defect.
If the expertise confirms that there is a latent defect, the document authentic must be sent to our customer service as soon as possible. Receipt of the document, a number agree return as well as the procedure to follow to return your product you will be provided by our customer service. The return of your product costs are your responsibility. Acceptance of your return will be made after the defect hidden by our services. Once your return accepted by our services, your product you exchanged.
The guarantee does not cover:
the replacement of consumables (light bulbs, leds, rings, brushes, batteries, disks, filters, fuses, jaws, platelets...
using abnormal or non-compliant products.
the defects and their consequences related to the use of non-compliant to the use for which the product is intended (competition...),
the defects and their consequences related to any external cause.
Unless proved otherwise, the data recorded by our shop Pimp-my-car constitute the proof of the whole of the transactions passed between our shop Pimp-my-car and its customers.
The history of the transactions between our shop Pimp-my-car and the client is available at any time on the Site under the heading "My account", 'commands '.
Any previous material (setpoint) must be returned within 30 days.
Any previous material received after the 30 day period will not be refunded the deposit paid when ordering, it will be returned at your expense.
Any previous material received in several parts or incomplete may only be resumed and therefore be reimbursed.
In order to properly process yourapplication, please remember your order number and contact information, as well as of the invoice of purchase of the product. A cheque for the amount of the deposit will be returned to you within 30 days of receipt of the package by our return Department.
Orders filed directly on our point of withdrawal will be processed within the same above mentioned timeframe.
All type "light" pieces sold by our shop Pimp-my-car are guaranteed 1 year, excluding consumables (light bulbs, leds, rings).
-If the guarantee to be valid, we will have the production number of the product, which occurs either on the sticker on the lighthouse for example or on the carton. It is therefore imperative to retain this information (cartons and labels) so that we can support warranty returns.
-We recommend keep your original headlights : If a product is faulty (for example, leds are defective on front headlights and taillights), will need to return it to us. Your original headlights can then troubleshoot pending the time the warranty support.
All parts modified)breakthroughs, welded, etc.) will lose any warranty.
The warranty applies to normal use, no warranty is given as the result of improper installation or improper maintenance. Our warranties are strictly limited in any field and particularly in the context of articles 1641 and following of the civil code only replacement of defective products or parts, the shipping costs in the event of dismissal, as well as the cost of labor for installation and dismantling remaining the responsibility of the customer and Pimp-my-car can in no case be required to pay damages in any capacity whatsoever. Pimp-my-car excludes any warranty in the event of force majeure, negligence or default maintenance, non-conforming use or faulty installation.
All warranty returns must be sent by the client to our after-sales service. The piece will be appraised by the provider that will support the Exchange or repair of the. We inform you that the operation of Exchange or repair can take 5 weeks upon receipt of the piece. The repaired part will be returned to you via our shop Pimp-my-car. Shipping charges are the responsibility of the customer.
DEACTIVATION OF THE ACCOUNTE CUSTOMER
Our shop Pimp-my-car reserves the right to disable ipso jure, without notice or compensation, on behalf of the client in the following cases:
-non-payment by the customer of the sums due,
-acts contrary to the interests of our shop Pimp-my-car.
The client who wishes to deactivate an account will do so know our Pimp-my-car via registered mail with return receipt addressed to PIMP-MY-CAR - 5 rue Louison Bobet, 93600 Aulnay-sous-bois.
Our shop Pimp-my-car agrees to disable the account within a maximum period of 48 hours from the receipt of this letter.
AVAILABILITY OF SERVICES
Services are normally accessible by the client 24 hours a day, 7 days a week and throughout the year.
Our shop Pimp-my-car reserves the right, without notice or compensation, to temporarily close the access and is not liable for damages of any kind arising thereby.
You declare having read and accepted the present General Conditions of sale before placing your order. The validation of your order is, therefore, acceptance of these General Conditions of sale.
All photos and content of the site (description, reference, etc.) are protected by copyright. They cannot under any circumstances be copied or reproduced. Any use of the marks by the company Pimp-my-car in its invoices, commercial documents or paperboard is made for convenience of reference necessary to qualify the description of the product. It can cause no confusion about the origin of the piece, in accordance with the provisions of article L713-6-b of the code of intellectual property.